You will need to ensure that your code is not sending more than 10 characters within this field and that no invalid characters are being sent. The VPSProtocol value is outside the valid range. Error parsing the request XML. element either not found, or present more than once. If you did not provide a vendor name, then it would have been supplied by Sage Pay. Visa Electron cards work similarly to a Debit card, but require that all funds be available at the time of charge. The payment will now appear as a failed transaction. You will need to check your code to ensure that you are retrieving the correct value from your database before passing this through in the correct field. The Transaction type does not support the requested operation. You will need to ensure that your code is not sending more than 20 characters within this field and that no invalid characters are being sent. The only exceptions that can be provided as characters along with letters and numbers are hyphens(-), underscores (_) or full stops(.). The Delivery City contains invalid characters. You will need to contact Sage Pay support once you have confirmed the URL that you are attempting to contact. The GiftAid flag is invalid. In the new Run window popped up, type msconfig, and hit Enter. You can only AUTHORISE an AUTHENTICATED transaction up to 115% of its value (with all previous AUTHORISEs against that transaction taken into account). so the proper error codes can be logged. You will need to check your code to ensure that the CV2 value provided consists of either three or four digits only depending on the card type selected. Select Device Manager in the results and when it loads expand the Display Adapters node. You will need to check the URL to which you are attempting to send your POST to. The card number that you have entered on the payment pages is not a valid card type. You will need to check your code to ensure that you are not passing more than the maximum value of 7,500 characters and that there are no additional spaces being passed as these will be determined as additional characters. A credit or debit card number must be entered in the card number box provided on the payment screens. The Billing Address contains invalid characters. If you are RELEASE a transaction after it has been ABORTed, you will receive this system message. You will need to ensure that your code is not sending invalid characters. No further action required. The solution is just steps away! The transaction you are attempting to REFUND has already been fully refunded. A graphics or video driver is the software that enables communication between the graphics card and the operating system, games, and applications. The Billing Phone contains invalid characters. The Authorisation has been declined by the bank. You will need to make sure that you are sending the correct values for example: 123.45 4567.89 0.34 12.30 but not the values 123.456 4,567.89 .34 12.3 Check your code to ensure you are formatting the Amount field correctly. Please refer to the Sage Pay Integration and protocol guides to ensure this is being passed. Thank you for your reply. Share Improve this answer Follow answered Nov 28, 2018 at 14:06 snack_overflow 536 2 11 27 Check the format of your request message. Cannot create a token from a token transaction. The RelatedTxAuthNo field should only ever contain the TxAuthNo (otherwise known as the VPSAuthCode) for the original transaction to which you are performing this REFUND, REPEAT or AUTHORISE. There are a few different reasons that you might get this response when a payment fails: Some debit cards require a PIN to be entered. This can be done within the My Sage Pay admin area under the Account administration section. One or more of the specified already exists for the merchant number/currency combination. The PaymentSystem does not support direct refund. Please try a different card. You must check your code to ensure that you only use a fully qualified URL. The Success URL value will need to be provided within your crypt string when posting your transaction registration. The Apply3DSecure field can only contain the following values: 0: Use the default setting on the Sage Pay System, 1: Force 3D-Secure checks and use appropriate rules 2: Force NO CHECKS for this transaction and always gain and authorisation 3: Force 3D-Secure checks but DO NOT apply rules and always gain an authorisation If any other characters or spaces are being passed or provided, then you will receive this error code and message. You will be presented with this error message if you have had three failed attempts to gain a successful authorisation for this transaction. A valid value is required,this must be value between 0 and 100000.00. The BillingPostCode field which you have provided is longer than what is allowed. This system message is usually generated when your are attempting to action on an original transaction (such as a refund, void, repeat, release etc) and the authorisation details of the original transaction (RelatedTxAuth) has not been provided. A required parameter is missing. The payment can now be authorised and sent for settlement. You will need to check your code to ensure that your server does not send more than 100 characters within this field. Are there tables of wastage rates for different fruit and veg? The DeliveryFirstnames value is Too long. You will need to check your code to ensure that you server doesn't send more than 200 characters each time. The Failure URL value will need to be provided within your crypt string when posting your transaction registration. The RelatedVendorTxCode value is too long. You will need to check your code to confirm that you are sending numbers only and only the large numbers presented on the front of the card with no separator characters (such as spaces or hyphens). You will need to check your code to ensure that your server is sending a valid e-mail address which does not contain more than 255 characters in length. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Success Page on your site once the transaction has been successful. Are you sure you want to create this branch? Please ensure that you only ever use a fully qualified URL. You will need to check your code to ensure that you are not sending more than 255 characters within this field. Authentication credentials are missing or incorrect. The following are the supported graphics cards: Intel Iris Plus Graphics Intel UHD Graphics Intel Iris Xe Graphics The VPSTxId value uniquely identifies a transaction to the Sage Pay system and if this value has not been submitted in full or this has been sent incorrectly formatted, you will be provided with this error message when the Sage Pay system attempts to validate it. If you are using our Direct or Server integration methods, the Sage Pay system will only accept registration POSTs from servers whose IP Addresses have been registered with us. Surcharge not allowed on this payment system. You will need to check your code to ensure that your server is not sending more than 50 characters within this field. The certificate must have the digital signature key usage. Unable to find the transaction for the or supplied. The CardStart date that has been entered is not a valid month and year combination. You will need to check to ensure that the correct value is being submitted. You will need to ensure that you are sending numerics only within this field with no spaces between any of the numbers. There is a problem with the details that have been supplied. You are attempting to POST data to a sage Pay Service that does not exist or is not currently available. Check the card number and resubmit. The MM and YY values should also be valid month and year numerics, for example the MM values should only ever be between 00 and 12 and the YY values should only ever be between 00 and 99. The SecurityKey value should contain 10 alphanumeric characters and you must always pass this value within the RelatedSecurityKey field when posting your transaction registration over to Sage Pay. The eMailMessage field can contain a maximum of 7,500 characters. No further refunds can now be performed against the original transaction. You can only return reports at monthly intervals. You will need to check your code to ensure that you are posting a valid e-mail address which is less than 255 characters in length. Please check you code to ensure the Currency field of your POST contains a valid currency code, you may need to contact our customer services team to check which currencies are set up on your Sage Pay account. For example if your currency is GBP, the Amount field value can be sent as 123.45, 4567.89, 0.36, 12.30 but not as 123.456, 4,567.89, .36 or 12.3. In this case, please . This is a notification system message to inform you that the transaction was cancelled by the customer. The Related transaction is not a DEFFERED payment. You are attempting to POST data to a Sage Pay Service that does not exist or is not currenctly available. Delete the problematic software, then redownload it from Nintendo eShop. "After the incident", I started to be more careful not to trip over things. This error message relates to the Vendor account not having been set up successfully on the Sage Pay servers. Invalid command. The Billing Surname contains invalid characters. The bank did not respond within an acceptable time limit. You must ensure that a post code value has been entered within the edit box that has been provided on the payment page. If you are using our Form integration method, you may also sometimes receive this message if your Encryption Password is incorrect, so we would suggest you check this information as well. This Authorise would exceed 115% of the value of the original transaction. When you are prompted to restart the computer, click Restart . There are no card details registered for the token. This URL must be http:// or https:// and be less than 255 characters long. The DeliveryPostCode field, if provided, can only contain a maximum of up to 10 characters. The CardNumber field should only contain numbers. You will have to check the content of this field ensuring that no invalid characters are also contained. rev2023.3.3.43278. Unfortunately, you are unable to reverse an aborted transaction and if you need to release the transaction, you will need to put through the transaction again. Refund can no be performed until original transaction is settled. Why are physically impossible and logically impossible concepts considered separate in terms of probability? Please ensure that you only use a fully qualified URL. The link is: http://www.sagepay.com/system_monitor.asp. This will be required if you have AVS turned on within your Sage Pay account. This is a standard HTTP Error. If you receive this message, it means that the transaction has been successfully Registered. A valid value is required,this must be value between 0 and 100000.00. If you are providing a value which has more that 20 characters then you will receive this system message. Your transaction has been Registered successfully and will need to be authorised to be sent for settlement. It would be good to implement the error codes such as: 4020 : Information received from an Invalid IP address 4009 : The Amount including surcharge is outside the allowed range. If any other characters or spaces are being passed or provided, then you will receive this error code and message. You will need to use the previous card if this was a replacement card issued by your card-issuing bank. If you believe this account should not be closed we will be able to investigate this issue further immediately. Please redirect your customer to the ACSURL, passing the MD. It is likely that you received this message when you were attempting to perform a related action to an original transaction (such as a REPEAT, RELEASE, VOID, REFUND etc.) An active transaction with this VendorTxCode has been found but the Amount is different. Original transaction was not a billing agreement. E.g. Some cards have restrictions on cross-border usage. Learn more about bidirectional Unicode characters. You will not be able to perform a RELEASE or an ABORT against any other payment type other than a DEFERRED transaction. There is not really any big negative to having the CSM enabled. You must provide the first 9 digits of the card number in the field. Alternatively, if you had entered the start date incorrectly please re-enter the correct start date and start again. If a value is supplied, should contain either 0 or 1. You will not be able to perform a RELEASE against a DEFERRED transaction which has already been ABORTed. To determine what the code means you will need to contact your merchant bank as they are bank specific. Accepted values for the CardType field are: VISA (Visa Credit), MC (Mastercard Debit and Credit), DELTA (Visa Debit), UKE (Visa Electron), SOLO, MAESTRO (Solo and Maestro), AMEX (American Express), DC (Diner's Club), JCB (Japan Credit Bureau cards) and LASER (Laser cards). You will need to check your code to ensure that the expiry date of the card that you have entered on the payment pages is not in the past or has expired. how many children did gloria vanderbilt have. This Surcharge already exists (paymentsystem and currency combination). The DeliveryAddress and DeliveryPostcode are required. Success! By doing this it will cause the Sage Pay payment pages to not appear and this error message will be generated. You must provide at least one ##### element within ##### node. If this card number can still not be validated by the Sage Pay system you will need to use a different card type in order to proceed with the transaction. These are 3 letter codes that will notify Sage Pay of the currency for the transaction. The issue is normally associated when you are attempting to automate these actions. the card range not supported by the system. The currency field can only accept the ISO - 4217 codes. The Vendor Rule Bases disallow this card range. This system message is usually generated when your are attempting to action on an original transaction (such as a refund, void, repeat, release etc) and the details of the original transaction (RelatedVendorTxCode) has not been provided. Unfortunately, we are unable to process transaction values outside of these ranges. The Transaction has already been Refunded. The resource requested is no longer available and no forwarding address is available. If this error message has only appeared on one transaction, then please retry the transaction again. Sexta, 26 de novembro de 2021 This field is numerical only and can only support values from 0.01 to 100000.00. 3. This system message will be generated when you don't send a valid value within the CardType field in your transaction registration POST. e.g. element is only required for a Streamline merchant number. You may wish to contact the customer to gain feedback and find out why they did not wish to pursue with the transaction. A surreal understated experience about loss and finding new life inspired by real-life experiences. as the VPSTxId, which uniquely identifies a transaction to the Sage Pay system, is generated by us and returned back to you. This will not allow us to decode your transaction registration POST. There was an error processing this payment type, There is a problem with the details that have been entered for a European Payment Type. After each of the following steps, check to see if the issue is resolved: Ensure that your console has the latest system update installed. The syntax of the request was not understood by the server. The server has refused to fulfill the request. You have not provided us with the correct value within the VPSTxId field. You will need to check to see that the original transaction you are attempting to RELEASE or ABORT is a DEFERRED transaction. If the card was issued outside of the United States, this might be the problem. This will need to be provided in order for the transaction to be able to continue. You will need to check your code to verify the SecurityKey from the original transaction to which you are attempting to send your REFUND, REPEAT or AUTHORISE request to. Not the answer you're looking for? This is an important field as it allows us to identify and process the transaction through your account. The ContactNumber field, if provided, can only contain a maximum of up to 20 characters. Everything worked as expected and a new resource has been created. The BillingPostCode field, if provided, can only contain a maximum of up to 10 characters. e card issue number length must be one or two digits long and entered exactly as it is displayed on the customer's card. Some cards have restrictions on cross-border usage. Please note that this only applies to Deferred transactions. Your system should be storing this information and be retrieving it from your database when performing the above actions. You will need to ensure that you have entered the full card number correctly and only those numbers that appear on the front of the card and try again. You will need to enter the name of the credit or debit card holder in the Card Holder box provided on the payment page. The VendorTxCode should contain your unique reference identifier for your transaction. Check that the user does not already exist. the card range not supported by the system In case your SD card is missing a drive letter, click on the 'Add' button. The request was unsuccessful because the server can not support the functionality needed to fulfill the request. Please provide different value. The Card Range not supported by the system. The AccountType is not setup on this account. Disconnect between goals and daily tasksIs it me, or the industry? If any other value is passed within this field, the Sage Pay system will not be able to identify how to process the transaction. If you're pointing to the live.sagepay endpoint then test cards will not work and will return the error you've mentioned. 3D-Authentication failed. The BillingAddress field which you have provided is longer than what is allowed. (Running ubuntu16) My card is listed on the supported GPUs list but cuda says it can't find any cuda capable devices. You will also need to check the content of this field to ensure that it is valid. This field can contain up to 200 characters. Your Notification URL must contain a fully qualified domain name (beginning with http:// or https://) and be less than 255 characters in length. The Transaction was Registered Successfully. The following language code(s) are either not valid or not supported: . Unfortunately, we are unable to authorise your transactions as the network connection to the bank is currently unavailable. The SuccessURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction succeeds. If your post code is longer than 10 characters then please just enter the first 10 characters in order to continue. The TxType requested is not active on this account. A valid is required. I hate Sage Pay anyway but unfortunately the pizza delivery company uses them, I get the error: The Card Range not supported by the system. Cannot authorise this card. Error: only 0 Devices available, 1 requested. You should make sure that the VPSTxId you are supplying is the value which Sage Pay sent back to you with the original transaction. Please contact support to re-enable this functionality. It is normally a number, but can contain characters depending on the acquiring bank. The command cannot be run for the vspvendorname provided. Incorrect Fixed value entered. Why is there a voltage on my HDMI and coaxial cables? Please use mobile device to refund transaction. To check the you are sending the correct card type, please see the following FAQ: www.sagepay.com/help/faq/how_can_i_test_the_different_card_types. It should be a number and the value should match the value that was passed back to you by Sage Pay when the original transaction was completed. Similar results when you try and use an active card on the test.sagepay. Currency fields should contain 3-letter ISO 4217 codes e.g. The Billing Address1 contains invalid characters. Thanks for contributing an answer to Stack Overflow! The Delivery Address contains invalid characters. The CardNumber field provided does not contain a valid card number and may contain characters other than numbers such as letters. This Refund would exceed the amount of the original transactaction. Please look into the content of the field and ensure you only pass values to the allowed number of decimal places for that currency. The given vendorsurcharge cannot be found. System boots fine with secure boot off. You will need to use a different card if you wish to proceed with the transaction. The email address provided was not recognised by PayPal. The RelatedTxAuthNo field should only ever contain the TxAuthNo (otherwise known as the VPSAuthCode) for the original transaction which you are performing a REFUND, REPEAT or AUTHORISE for. TransactionType of the related transaction is not supported for this operation. Values such as PAYMENT, DEFERRED, REFUND etc. Transaction is not allowed without 3D secure authentication. The PaymentSystem used for the original transaction does not support repeat transactions. The request was unsuccessful due to an unexpected condition encountered by the server. 4021 : The Card Range not supported by the system. Any current video adapter will meet this spec. If this is correct, then the card is not yet valid and must not be used and you will need to use your previous card if this was a replacement card issued by your bank. If you do not provide this value, you will receive this system message. No further action needed. The TxType field determines how the transaction will be processed by the Sage Pay system. This could have been caused by the information posted to the Sage Pay server or by an issue with the Sage Pay server. Your transaction registration POST must contain an Amount field specifying the total value of the transaction that needs to be authorised. More information on the different TxTypes can be found within the protocol document. The Transaction was cancelled by the customer. Your transaction registration must contain a Description field which contains a brief (100 characters or less) description of the transaction being performed. This system message will appear when the REFUND you are attempting, which in combination with all other REFUNDs againsts the original transaction, would exceed the value of that transaction so the REFUND cannot be permitted. The Amount is outside the mininum and maximum limits. The expiry date of the card that you have entered on the payment pages is in the past.
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