GPO Box 3958 Contact from abroad. If either of these are lower than your minimum, follow the steps below to report and fix the problem. Download theInvestment Options Booklet(PDF) for a full list. Email Login Page For the home For business and public sector For global business | UK Broadband TV Sport Mobile Gaming Discover BT Halo Help My BT Email Sign in BT ID or Email address Password Show Forgotten your login details? With BT Super Invest you can choose to invest your super in shares, ETFs, managed funds and more. The information provided is general in nature and does not take into account your objectives, financial situation or needs. Strange that a communications company haven't setup an alternative means of communications for customers to contact them when an energy company (EDF Energy) has. Please note, we are a comparison website and provide general advice only. By cheque made out to BT Payment Services Ltd with your account number written on the back and sent to: Your BT account number (which you can find on your bill). I've checked and we are not aware of any stock issues currently. Alternatively, you can use the troubleshooter by signing into your My BT to run your own tests and report the problem. Information provided is subject to copyright and may not be reproduced, modified or distributed without the consent of the copyright owner. 18-04-2020 Sign in. Forgotten your login details? If you know your Customer ID / Number please enter it here to find the relevant contact details, 132 135- Members How much youre charged depends on how long is left on your contract. Its easy to open an account online. any inaccuracy in such information. We're prioritising our most vulnerable customers so, if your call isn't very urgent, please use our online support or call us back at a later date. Its quick and paperless. In addition, depending on your investment choices, the following fees and costs may apply: # Other fees, costs and charges may apply to your BT Super Invest account, such as a cash account fee and transaction costs eg buy/sell spread. The phones apparently connect to the hub and allow you to make two calls at once. Our Privacy Statementexplains how we use cookies. As part of our Group and one of Australias leading wealth experts, BT has been helping Australians build and protect their wealth since 1969. If your broadband speed reads faster in some areas of your home than in others and BT have decided not to send out an engineer, you can get a BT WiFi extender to help boost the speeds, especially in rooms further away from the router. (c) 2022. Finder Wallet's services are not covered by the Australian Government Guarantee on Deposits. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. When products are grouped in a table or list, the order in which they are initially sorted may be influenced by a range of factors including price, fees and discounts; commercial partnerships; product features; and brand popularity. Also check out the latest hints and tips for Panorama users. ","anchorName":"#what-are-the-bt-super-for-life-investment-options"},{"label":"What insurance cover is available with BT Super? You have had too many unsuccessful attempts to login. Thank you for the response its not great for a communication company that you cannot contact them! Finder may receive remuneration from the Provider if you click on the related link, purchase or enquire about the product. While our site will provide you with factual information and general advice to help you make better decisions, it isn't a substitute for professional advice. BT Super for Life A simple personal super account that's easy to join, manage and grow. Our Customer Solutions Managers are here to find a solution for you and will ensure that you're regularly updated about the progress we are making to resolve your complaint. We recommend speaking to your super fund to arrange the transfer. BT Help | Get support with BT products and services | BT Help Help and support Having problems watching or accessing Sport? 17h33 . Please note that the information published on our site should not be construed as personal advice and does not consider your personal needs and circumstances. If something goes wrong with your broadband package, you might want to make a complaint to BT. For further information about our complaints process, download our Complaints Policy. 13h48. This helps us to provide our website to you for free as a customer. Which super fund beat AustralianSuper as the best performer last year? Identification The fees and costs provided are current as at19 February 2019 and may vary from time to time. Sydney, NSW, Australia 2000. Please don't send attachments by email as it is not secure. Mon-Fri, 8:30am - 6:30pm (Sydney time), BT Managed Portfolios Super address: GPO Box 1901 Melbourne VIC 3001, Retirement You have been temporarily locked out. You should obtain and consider the PDS before deciding whether to acquire, continue to hold or dispose of interests in a Super Product, BT Panorama product, or BT Margin Lending Margin Loan. We compare from a wide set of banks, insurers and product issuers. The product will automatically adjust to a more conservative mix of assets by increasing its allocation to conservative assets, such as fixed income and cash, and away from growth assets, such as shares and property, as you get older. When making a complaint please describe your issue and how it could be resolved. Office of the Australian Information Commissioner Investor:1800 998 185, Monday to Friday,8:30am 7:00pm (Sydney time) Ask questions and share tips with other people 24 hours a day. Optional, only if you want us to follow up with you. 21-04-2020 Where our site links to particular products or displays 'Go to site' buttons, we may receive a commission, referral fee or payment when you click on those buttons or apply for a product. The cost of insurance will be based on your age, occupation, gender, smoking status, pastimes and pursuits as well as the type and amount of cover requested. We dont compare all products in the market, but were working on it! Sydney NSW 2000, Find a Product Disclosure Statement (PDS). You can also make a one-off contribution anytime using your mobile app with your BSB and bank account number. Youll also be charged if your service needs to be reconnected or unrestricted. Finder acknowledges Aboriginal and Torres Strait Islanders as the traditional custodians of country throughout Australia and their continuing connection to land, waters and community. We provide tools so you can sort and filter these lists to highlight features that matter to you. Supply your personal information and select formal complaint from the reason for enquiry menu on the email us form. To contact us by live chat, email or phone, visit: Residential customers You're currently on the BT Business website so if you need phone numbers or chat for your home account, please contact BT on our home website. Investment, super and insurance solutions to empower our customers to build and protect their wealth. We can also provide you with general advice and factual information on about a range of other products, services and providers. Note: You can change your investment option whenever you want. Although we provide information on the products offered by a wide range of issuers, we don't cover every available product or service. This gives a tracking number which can be used to reference any future correspondence, so its important that you leave that tracking number on any reply you send. BT platforms provide one place to manage your clients' investments, SMSFs, super and insurance, supporting you and your clients to manage their wealth. Please provide your full name, member number and best contact number including state area code with landline numbers. Please find belowinformation on how you can buy some of BT's surplus assets. Keep me signed in Help > Create new Email address > BT Funds Management Limited ABN 63 002 916 458 AFSL 233724 RSE L0001090 is the Trustee of BT Lifetime Super - Employer Plan RSE R1001327 ABN 39 827 542 991. BT Super Invest - Transition to Retirement (TTR) Target Market Determination (PDF). (charged by the issuer). Alison Banney is the money editorial manager at Finder. Luckily, there are a few ways you can complain to BT and get it seen to: BT will try and resolve your complaint as quickly as possible, but if it hasnt been sorted within 8 weeks or youre not happy with the result, you can contact the communications ombudsman who will have the final word. 17h28. The information in the table is based on data provided by Zenith CW Pty Ltd, ABN 20 639 121 403 (Chant West) unless indicated otherwise. If were unable to address your concerns over the phone, well acknowledge your complaint and investigate further with the relevant internal team or with our insurer (as applicable). For help switching broadband providers, give Utility Switchboard a call on 020 3048 4598. To give feedback or lodge a complaint about our products, services or the website, please see details on how to below. If someone answers your question correctly please let other members know by clicking on 'Mark as Accepted Solution'. Help and support; Contact BT; Back. Apart from any interest investors may have in Westpac term deposits, Westpac securities or the BT Invest CMA acquired through the BT Panorama products, an investment in a Super Product or a BT Panorama product or BT Margin Lending Margin Loan is not an investment in, deposit with or any other liability of Westpac, any Division of Westpac or any other company in the Westpac Group. Our contact centres in the UK and Ireland are open to help keep you connected, but we have fewer people available to take your calls. If youre thinking of cancelling your BT broadband package, youll have to contact BT 30 days before you leave and let them know you want to cancel. What are the key features of BT Super for Life? Experiencing issues with the new member portal? The BT Super for Life is the default investment option, under which your investments are allocated for you based on your age. BT | 48,351 followers on LinkedIn. 18-04-2020 However, note that if you choose to transfer a lump sum, there are tax and Centrelink implications. Past performance is not a reliable indicator of future Post the form or upload it to us. 20h08. Y. Those who can maintain balance of $2,000 in transaction account. Please note that time limits apply for referring matters to AFCA. 13-09-2018 To manage your account, view your bill or access other BT services, you need to login using your BT ID. What has been your return over the last 10 years with the BT super fund. Please enable it prior to continuing. BT Super for Life offers two ways to invest your super depending on how hands-on you want to be. Your first option is to call the BT customer service team on 0800 800 150. Individuals should seek their own independent financial advice and consider the appropriateness of any financial product in light of their own circumstances and needs before making any investment decision. You can cancel your package through your My BT online account, or by calling 0800 783 1401. We closed BT Super for Life in August 2022 for new customers. If you've forgotten your username, don't worry. Log into your account to set up your direct debit or locate your BPAY details. BTFM is the trustee and issuer of Panorama Super, which is part of Retirement Wrap ABN 39 827 542 991. All costs are inclusive of GST unless otherwise stated. You'll automatically be invested in the BT Super For Life fund when joining, then you're free to switch to any of the alternative options any time after. If you're a little more experienced as an investor and would like to take a more "hands-on" approach, you can select a mix of investments by nominating the percentage of your super that is invested in the following funds: Super Cash, Conservative Fund, Moderate Fund or Growth Fund. For Westpac issued products, conditions, fees and charges apply. was this a special deal as it does not say anything about phones included with Halo do you have a digital phone line? Together, these products are referred to as the BT Panorama products. BT is committed to providing great service and our people are dedicated to ensuring we help you achieve your financial goals. 13-09-2018 If its very complex and we cant meet that timeframe, well contact you beforehand to let you know why and keep you informed about our progress on a regular basis. I need to contact BT about a guaranteed speed issue but I can only find an option of a phone number or an online live chatI have autism and greatly struggle with talking on the telephone and find email a lot less distressing and easier to followIs there a customer service email address?? Thanks for your question. Email: This can make it difficult for consumers to compare alternatives or identify the companies behind the products.
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