Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. Whenever possible, wereuse existing materials and equipment, and we recycle many materials where recycling infrastructure is available at our ports of call. Im sure it will all work out and if we can buy them an excursion and drinks that will be great. Any and. Our ships are as environmentally sound as they are beautiful. Upon disembarkation, your bags are delivered directly back home. Your seating assignment will be noted on your guest card upon boarding. I travel for both business and pleasure, and hotels and rental car companies have signs on their counters explaining the holds, and the implications of the holds for debit cards. Holland America Line and its onboard staff are not able to confirm flights from on board our vessels. She did not know until I - the worry wort of the family - spent countless hours up late at night researching (much like tonight ;) ) and reading the HAL website. I guess we will postpone booking as many shore excursions as possible so we can use our shipboard account and hope none of the tours we postpone are sold out. Please log in to purchase your shore excursions. Unused TA credits were credited back to our credit card at the end of the cruise. Whether you are interested in a cooking class with a local chef, a private car complete with driver and guide, or a chance to encounter wildlife up close, Holland America Line offers a shore excursion designed for you. Travelers checks may be cashed at the front office to make your deposit. I think putting a hold on your credit card for 60 dollars a day for children under 10 seems a little bit excessive. (Only a few days before I told her about the deposit, she booked this cruise on a frenzied whim [long story, it was all rather unexpected] and, because of the deadline, I suppose, had to pay for the entire cruise for all seven of us in Oceanview rooms at the time that she booked it). Therefore, you can shop with confidence knowing these merchants are committed to stand behind your purchases. It is also a good idea to bring your prescription for eye glasses or contacts. If you have not already purchased your City Stays & Pre/Post Overland Packages, Holland America Line can assist you. Representatives are available 24 hours a day, 7 days a week and 365 days a year. Safety: For 140 years, the safety and security of our guests has been our highest priority. on board, nor do we have kosher dishes, utensils, pots or pans on the ship. When you book select sailings with Have It All, before March 31, 2023 receive: Reduced fares up to 30% off Free Balcony Upgrade Shore Excursions Specialty Dining Signature Beverage Package Wi-Fi Free Kids Fares Up to $400 Onboard Credit per Stateroom Teens Program (ages 13 17): There are no registration or sign in/out procedures for teen programming. If you do not choose to adjust this daily charge while on board, your payment becomes final and nonrefundable. No more waiting for printed cruise documents. Learn more, If duty-free shopping makes your heart skip a beat, then you may love using Onboard Credit in our signature shops. Important: Do not pack your passport, medications, Express Docs or electronic airline tickets in your checked baggage. The videos can be seen on the stateroom TV guest channel for 24 hours after departure. ahead and pack some anti-diarrheal medication with your other medications. Florida_gal_50. This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. Want to read your email, catch up on the latest news and check your finances? It also shows you how to correctly put on your lifejacket. By The following information should be used as a guideline only. From attire and handbags to sparkling jewelry, we have a variety of products to choose from. You are welcome, however, to bring your own oxygen and/or oxygen equipment from your home. Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure (72 hours for international flights) to verify all of the flight numbers, and departure and arrival times shown on your ticket. We anticipate that your stateroom will be ready at approximately 1:00pm. I've had rental car companies put holds of $300-$500 on my credit card. It happened to us once and we were very glad we had enough until getting reimbursed back home. Rather than adding extra to hotel service charge, you can also donate to crew fund. Allowances are subject to change without notice and remain subject to situational assessments by both security and the vessel. If they tood the tips and doubled it say $150 per person x 6 = $900 reasonable. An curved arrow pointing right. 1-206-626-7353 to add services to your itinerary. If you are unable to function independently with respect to eating, dressing or attending the ships safety briefings, you must bring a caregiver with you. Early Booking Bonus Offer fares available only on select departures and exclude Grand Voyages and any voyage lasting 5 days or less. Outside of these hours and during holidays, please call 1-800-628-4771 or 1-206-626-7382*. I appreciate the info above, being relatively new to HAL. For the safety of all guests and crew, scooters and other mobility equipment need to be securely stored and charged in the guests stateroom and not in hallways or elevator lobbies. For this reason: Scooters and other mobility equipment are required to be securely stored and charged in the guests stateroom when not in use and may not be stored in hallways or elevator lobbies. Conserving water results in less energy spent making water, thus saving fuel. And just got of the phone with HAL to verify that all amounts are showing. With Express Docs, your cruise documents are available up to 50 days before your cruise departure date, and you can print part or all of your Express Docs whenits most convenient for you, 24/7. All other questions and concerns regarding air arrangements should be directed to your travel advisor. Guests with pre- or post-cruise hotel packages may want to bring converters and/or adapters for their hotel stay. To learn more and apply for the Holland America Line Rewards Visa Card,please visit hollandamericavisa.com. Crew Appreciation: Receive prepaid stateroom gratuities on board. To book, or for more information, simply visit your Future Cruise Consultant. If you choose the flexible, open-seating program in the Dining Room, you may make reservations by calling the dining reservation number on board or simply come to the Dining Room during dining hours. You may find more information on our tours and shore excursion programs on hollandamerica.com. Casino: A wonderful world of chance, skill and luck awaits you in our Casino. Teens: Mocktail Parties, karaoke contests, trivia contests, jewelry designs, video games, staff vs. teens volleyball tournaments; together with themed events Face Your Fears, Casino Games for Prizes and TV Game Show Night allow teens 13 - 17 to attend events in a relaxed environment allowing them to comfortably make friends while having fun. Your stateroom keycard will be delivered to your stateroom. Holland America Line has announced that its running a special offer for members of the United States military. Medication: Your prescription medication should be kept close at hand in your purse or carry-on bag rather than in your checked baggage. By taking the handling of your luggage out of the equation you will proceed much quicker through the check-in process and save a considerable amount of time. HAL does listen (at times) to their cruises, so please tell them to allow this. The Holland America Line Rewards Visa Card earns 2 points per $1 spent on all Holland America purchases, including onboard purchases, and 1 point per $1 spent Explore cruises to Australia, New Zealand, Asia, Panama Canal, Hawaii, Mexico, Pacific Coast and South America. Yes there is no charge until the cruise ends, but we usually budget what our expenses will be. (Remember that checked baggage might not be accessible at all times.) Onboard Credit: Depending on stateroom category, guests receive up to $150 onboard credit per person that can be used for a variety of amenities, including specialty bars, the shops, spa, shore excursions. Please Note: This online procedure must be completed prior to your sail date. Select Alaska Roundtrip Seattle cruises and cruisetours booked October 14, 2022, through November 15, 2022, will receive an additional US$100 Onboard Credit per person (US$200 per stateroom). The hold starts the day before your cruise (so I have been told) and as soon as your account is reconciled the last night of the cruise, the hold on your card will be removed. For your safety as well as the safety of fellow guests and crew, guests using powered mobility devices should exercise caution by utilizing reduced speed settings on their mobility device while on board and in terminal facilities. If your OBC is from another source, other than Holland, you can get the amount refunded to you. No additional deposits will be due until final payment. Keep medication close at hand in your purse or in a carry-on bag In the event of unexpected travel delays and emergencies, please bring additional prescription medication for at least 2 weeks beyond the length of your travel itinerary along with a list of the prescription names, dosage amounts and times taken for all medications, because it may not be available on board or in the ports of call. Guests needing continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. 19952023, The Independent Traveler, Inc. We usually pull a copy of our account from the front desk or kiosk a day or two into the cruise to verify that all of the OBCs have posted. All onboard purchases and services are charged to your account by using your stateroom keycard. Shore excursion Reservation Agents are available Monday through Friday 6 a.m. to 6 p.m. (Pacific), and Saturday and Sunday 8 a.m. to 4:30 p.m. (Pacific). Satisfy your every craving as you indulge in one of our onboard restaurants or enjoy snacks poolside. Mosquito-borne Illnesses:Malaria, dengue fever, yellow fever and Chikungunya are found in many tropical and subtropical areas of the world. of disembarkation. I don't have a problem with a reasonable hold, but I think that $420 per person (even minors and infants) is overkill. Youll find something that sings to your heart, night after perfect night. If you reside in the UK please visit. If you are pregnant, please provide a medical note from your physician stating the expected due date and confirming your medical fitness to travel. From rejuvenating at the spa while enjoying ocean views to making magical memories during once-in-a-lifetime excursions, weve got you covered. If you plan on bringing a scooter on the ship, please contact: 1-206-626-7320) or visiting the Shore Excursions Office on board. For additional details on the prearranged rental program, please refer to the contact information below for Special Needs at Sea or ScootAround. Guests who are unable to care for their own basic needs (e.g., dressing, eating and attending safety drills) MUST have a capable traveling companion. Please attach a tag to each piece of luggage you will be checking on the cruise. Registering a credit or debit card(s) (Visa, Mastercard, American Express, and Discover) as part of your pre-cruise check-in process activates your keycard. Shops On Board: A world-class shopping experience is just steps away. Ability to bypass unpredictable checked baggage fees, Full money back plus $500 on-time guarantee. Fax Service: Please contact the Guest Services for details if you wish to send a fax. Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. We usually pull a copy of our account from the front desk or kiosk a day or two into the cruise to verify that all of the OBCs have posted.
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